m77club Privacy Policy

Your personal information is a trust we take seriously. This Privacy Policy explains clearly how m77club collects, processes and protects your data every time you use our platform.

Effective: 1 January 2026

Our Commitment to Your Privacy

Six core principles that shape how we handle m77club user information.

Layered Data Security

We use 256-bit SSL encryption and a multi-layer security system to ensure all your account data and financial transactions are protected from unauthorised access.

No Data Selling

m77club does not sell, rent or release your personal information to third parties for marketing purposes. Your data is used solely for the operational purposes of this platform.

Control in Your Hands

You have the right to access, correct or request deletion of your personal information at any time. Requests can be submitted through our 24/7 customer support.

Full Transparency

We state clearly what data is collected, why it is collected and how long it is stored. There are no hidden conditions in the handling of m77club user information.

Licensing Compliance

As a platform operating under international licensing, we comply with data protection standards set by regulatory bodies to ensure user rights are upheld.

Communication Preferences

You can manage your communication preferences including promotional notifications and account updates. Choose what you want to receive and we will respect that choice.

1. Collection of Personal Information

m77club collects personal information from users through several channels when you register an account, make a deposit or withdrawal, contact customer support or use any feature of our platform. The information collected includes but is not limited to:

Full name as shown on your identification document (MyKad or passport)
Email address used for account registration
Registered mobile phone number
E-wallet and payment method information (Touch 'n Go eWallet, DuitNow, FPX, Boost, crypto assets)
IP address, device type and browser information when accessing the platform
Transaction history and gaming activity within your account

Collecting this information is necessary to process financial transactions securely, verify user identity, prevent fraud and comply with international licensing requirements. We do not collect information beyond what is needed for these purposes.

          ⚠ m77club only accepts users aged 21 and above. Age verification is part of the registration procedure and we reserve the right to request a copy of your identification document for compliance purposes.
        

2. Use of Personal Information

The information we collect is used for legitimate and specific purposes related to the operation of the m77club platform. We will not use your data for any other purpose without obtaining your consent first. The purposes for which data is used are as follows:

Processing account registration and verifying user identity
Carrying out deposit and withdrawal transactions securely through supported payment methods
Providing 24/7 customer support in Malay and English
Sending account-related notifications such as deposit confirmations, withdrawal status updates and security alerts
Detecting and preventing fraudulent activity and unauthorised use of the platform
Complying with legal requirements and the regulations of international licensing bodies
Improving platform features and performance based on aggregated and anonymised usage patterns

Where you have given consent, we may also send you information about m77club promotions, bonuses and the latest offers. You can withdraw this consent at any time by contacting our support team.

3. Sharing Information with Third Parties

m77club does not sell or disclose user personal information to third parties for marketing or commercial purposes. However, there are limited situations where information may be shared with other parties:

Payment service providers such as FPX gateway providers, e-wallet platforms and crypto transaction processors required to complete your financial transactions
Game software providers and studios operating within the m77club platform for the purpose of verifying legitimate gameplay
Regulatory authorities or law enforcement when required by law or a valid court order
Related companies within the same group for internal operational purposes and licensing compliance

Every third party that receives data from us is bound by strict confidentiality agreements and is required to protect your information to a standard equal to or higher than this Privacy Policy.

4. Cookies and Tracking Technologies

The m77club website uses cookies and similar tracking technologies to improve the user experience and ensure the platform functions properly. There are several types of cookies we use:

Session cookies required to maintain your logged-in status while using the platform
Preference cookies that store your chosen language settings and display preferences
Analytics cookies that measure website performance on an aggregated basis for technical improvement purposes
Security cookies that help detect suspicious access attempts on your account

You can control cookie settings through your web browser. Please note that disabling certain cookies may affect some features of the m77club platform. For cookies that are not technically required, we will request your consent before activating them.

5. Data Security and Storage

We implement comprehensive technical and organisational security measures to protect your personal information from unauthorised access, disclosure, alteration or destruction. These measures include:

Data encryption during transmission using TLS 1.3 protocol or higher
Password storage using one-way hashing techniques that cannot be reversed
Internal access controls based on a need-to-know-only principle
System monitoring 24 hours a day to detect unusual activity
Regular security audits by qualified third parties

Your personal data is retained for as long as your account is active or as long as needed to fulfil the purposes stated in this Privacy Policy. After an account is closed, data will be retained for the period required by law and licensing obligations before being securely deleted.

          🔒 Payment information such as bank account numbers or e-wallet details is stored in an isolated and encrypted environment. m77club staff do not have access to your full financial information.
        

6. Cross-Border Data Transfers

As a platform operating under international licensing, some of your data may be processed or stored on servers located outside Malaysia. In such cases, we ensure that:

Data transfers are carried out only to countries or entities that provide an adequate level of data protection
All international data recipients are bound by data processing agreements that comply with recognised international standards
Appropriate technical and legal measures are taken to protect your rights throughout the transfer process

7. Policy on Children and Underage Players

The m77club platform is not intended for individuals under the age of 21. We do not knowingly collect personal information from any individual under the age of 21. If we find that such information has been collected without proper age verification, we will take immediate steps to delete that information and close the account in question.

Parents or guardians who believe their child has registered on this platform are asked to contact our support team immediately so that appropriate action can be taken without delay.

8. Amendments to This Privacy Policy

m77club reserves the right to update or amend this Privacy Policy from time to time to reflect changes in operational practices, legal requirements or industry standards. Any significant amendments will be communicated to users via their registered email or through a clear notice on the website.

The "Effective" date at the top of this document will be updated each time an amendment is made. Continued use of the m77club platform after the effective date of any amendment is considered acceptance of the updated terms. We encourage you to review this Privacy Policy periodically.

Your Rights as an m77club User

We respect and guarantee the following rights for every registered user on our platform.

Right of Access

Request a copy of the personal information we hold about you at any time.

Right of Rectification

Request correction of any personal information that is inaccurate or outdated in our records.

Right of Erasure

Request deletion of your personal data, subject to applicable legal and licensing obligations.

Right to Object

Object to the processing of your data for direct marketing purposes or on the basis of legitimate interest.

Privacy-Related FAQs

Answers to the most frequently asked questions about how m77club handles user data.

During registration, we collect your full name, email address, mobile phone number and date of birth for age verification purposes. You may also be asked to provide a copy of your identification document such as your MyKad or passport as part of the Know Your Customer (KYC) procedure required by the licensing authority.

Not for marketing purposes. We only share information with parties directly involved in operating our services — such as payment gateway providers and game studios — as well as regulatory authorities when required by law. All data sharing is subject to binding confidentiality agreements.

You can contact the m77club customer support team via live chat or email to request deletion of your account and personal data. Please note that some transaction records may need to be retained for a certain period to comply with legal and licensing requirements. We will inform you in detail about which data can be deleted and which must be retained.

Your full payment details are not stored in m77club's main system. Transactions are processed through certified third-party payment gateways, and we only retain information needed for verification such as the account name and the last four digits of the account number. For crypto transactions such as USDT, BTC and ETH, only the wallet address is recorded.

You can unsubscribe from promotional emails by clicking the "Unsubscribe" link found at the bottom of every marketing email we send. You can also contact our customer support directly to update your account communication preferences. Note that operational emails such as transaction confirmations and security notices cannot be stopped as they are essential for your account security.

Accounts that have been inactive for an extended period will receive an email notice before any action is taken. We retain data for the period required by licensing and legal obligations. Once that period ends and there is no account balance, personal data that is no longer needed will be securely deleted. You can contact our team for more information about the status of your inactive account.

Privacy Support Email

[email protected]

For enquiries related to the Privacy Policy and data requests

Live Chat

Available 24/7

In Malay and English

Response Time

Every day, all year round

Continuous support, around the clock

Ready to Start Playing Safely?

At m77club, your privacy and security come first. Register your account today and enjoy an online gaming experience protected by the latest security technology — along with a 100% first deposit bonus of up to RM1,500.